How it works
One gift for one person goes straight through the portal. Ten or more to different addresses goes on a spreadsheet. Both land with the same team and both come back with tracking.
For a baby, a birthday or a get-well — where the list is one name long and should stay that way.
For the holiday send, or an office doing its whole team at once.
Four things. If you have these, the whole request takes about two minutes.
| What | Why it is needed | Required |
|---|---|---|
| Recipient's full name | So the courier and the card are addressed correctly | Yes |
| Delivery address and postal code | Home or office, whichever suits the occasion | Yes |
| A phone number | The courier needs one; it is not used for anything else | Yes |
| Your card message | Printed and attached to the gift before it ships | Yes |
| Buzzer or unit number | Apartment and condo deliveries fail without it | If applicable |
| A delivery week | Bulk orders only — single gifts go as soon as they are confirmed | Bulk only |
Orders confirmed before noon Eastern leave the same day. That is dispatch, not arrival — add the transit time for the destination.
Confirmed before noon Eastern, packed and handed to the courier that afternoon.
Most Québec addresses, including Montréal, Laval, Québec City and Gatineau.
Ontario, the Prairies, Alberta, British Columbia and the Maritimes.
Remote offices — Red Lake, Thunder Bay, Labrador City — and anything personalised.
Price points are set per occasion so you are not deciding how much a colleague is worth.
Each occasion has an agreed price point. Everything on the shortlist sits at it, so any of the three is a correct answer.
Single gifts are billed to your office's gifting budget on a monthly statement rather than one invoice at a time.
Delivery anywhere in Canada is included in the price. Expedited courier for a fixed date is the one exception and is quoted first.
Gifting is billed to your own office or project budget, not a central pot. Before you send:
The four shortlists cover the common occasions. They are not the limit of what is possible.
A retirement after thirty years, a project team that has just delivered something enormous, a bereavement, or a client who matters more than a hamper.
The occasion, the budget, roughly who it is for and the date it needs to land. A proposal comes back with options and a price.
Two to three weeks for anything built from scratch, longer in November and December. Ask early.
Bulk and client lists go through large orders - one spreadsheet, one invoice, each row with its own card message.
A wrong address, a damaged box, a gift that did not arrive — reply to your confirmation email. Replacements for anything that arrives damaged are sent at no charge.